Our Approach
The Ascend Novus approach in “Igniting and Refining” business outcomes stems from our values and desire to not only rise up in our own team, but to elevate all those we work with. The market need will continue to grow, and we welcome the opportunity to serve the market place in unique ways.
Business Outsourcing
8 in 10 small businesses (80%) plan to outsource business functions in 2021. Small businesses plan to outsource in order to save time, grow their company, and work with experts across a range of business functions.
source: Clutch 2021 Small Business BPO Survey
Business process outsourcing, now a $26 billion industry, has expanded to include AP automation, mailroom outsourcing
source: Meta Source The Evolution & Future of BPO
The Ascend team not only looks to bring scale knowledge but the resources to what are typically under resourced businesses, to outsource the primary business functions outside their wheelhouse of expertise. Along with our current portfolio we are consistently looking for partnership agreements that will provide our ecosystem companies with synergistic services, and who have strong brands and the belief to serve their clients with excellence, as well as an alignment with our values set and teams. We develop our agreements following our B3 and R3 approach as outlined based on the business need. The agreement with each company will be suited to their company life cycle with our R3 agreements serving to assist early-stage life cycle business and our B3 agreements serving to fit companies further along in the lifecycle of their business.
Reach, Raise, Release
"Reach" Short Term
Phase I 1–180 days
- Full due diligence completed
- Short term "Fires" addressed
- Ecosystem portfolio company benefits
"Raise" Near Term
Phase II 7–18 months
- Efficiency needs of base business
- Experience of management to execute
- Path to hyper-growth and profitability
"Release" Long Term
Phase III 2–5 years
- Release to its own sustainability
- Management liquidity needs addressed
- Profitable with options
Review of the Business Plan and Financials for targeting potential customer opportunities and identification of initial services i.e. technology or service gaps.
Execute the POC with strategic partners for partner company offerings and development of a GTM scale. Improve efficiencies and introduction to ecosystem companies for the POC. Typical areas addressed:
- Increased offerings through ecosystem partnerships
- Partnerships for scale and margin improvement e.g. infrastructure of accounting, HR, Technology and Marketing support for clients
- Pipeline development from ecosystem for increased revenue production
Release POC company to its own sustainability and/or into a B agreement for further investment and ecosystem partnership
Believe, Behave, Become
"Believe" Short Term
Phase I 1–180 days
- Full executed strategy
- Short term "Fires" addressed
- Portfolio ecosystem assessed
"Behave" Near Term
Phase II 7–18 months
- Efficiency needs of base business
- Experience of management to execute
- Path to hyper-growth and profitability
"Become" Long Term
Phase III 2–5 years
- Investment Consideration completed
- Management liquidity needs addressed
- Profitable with options
Review of the Business Plan and Financials for targeting potential customer opportunities and identification of initial services i.e. technology or service gaps.
Execute the POC with strategic partners for partner company offerings and development of a GTM scale. Improve efficiencies and introduction to ecosystem companies for the POC. Typical areas addressed:
- Increased offerings through ecosystem partnerships
- Partnerships for scale and margin improvement e.g. infrastructure of accounting, HR, Technology and Marketing support for clients
- Pipeline development from ecosystem for increased revenue production
Become a definitive part of the Ascend ecosystem of companies through investment, acquisition, merger or other opportunities.